FAQ
Do you ship worldwide?
Yes, we do international shipping
Shipping cost?
Shipping Cost is calculating by weight of an items and country of destination
How much is shipping? How long will the delivery take?
Shipping depends on your location. Normal shipping time:
Indonesia, Bali - same day shipping.
All other countries shipping takes 7-14 days
Has my item been shipped yet?
We ship all the orders within seven business day of your order being placed.
Attention: after 3-7 days after payment you can receive "order cancelation". It means item/items is out of stock, in that case you can choose another goods with the same cost or we will return money.
Is Shipping Included in The Prices?
Shipping is not included in the price of the product. Shipping cost is calculated after you add your shipping address. Shipping cost depends on your country
Can I track my order?
Yes, we do send track numbers via emails, also you can find tracking information right at Order status page
How Do I Change My Delivery Address?
Please contact us as soon as you realize you need to change the delivery address, as once it is shipped, we cannot change the address. Contact Customer Service (email: info@missionwearstore.com) Immediately! For further information and feedback, write to us via WhatsApp
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept Paypal and credit cards such as Visa, Mastercard, American Express, Discover, and JCD are accessible to payment. Before you pay for your order, please make sure you have an available balance and check the information you typed (Common problems include incorrectly spelled name). If everything seems to be correct, please contact your card issuer.
CAN I CHANGE MY ORDER?
We can change your order details while its processing time (not shipped yet). We are not able to make changes to your order once it has been shipped.
DO YOU ACCEPT RETURNS OR EXCHANGES?
We accept returns and exchanges within 15 days of receipt! If you don't like the item or it doesn't fit, you can contact us by email at info@missionwearstore.com and we will get back to you to provide the return process. 100% of the item price will be refunded (excluding shipping costs) once we receive the item back to our warehouse. Damaged, incorrect or missing items can be returned for a full refund or exchange within 15 days of receipt. Feel free to ask us any questions regarding size, fit, style, condition, etc. via our contact page
CAN I CANCEL MY ORDER?
Please contact us as soon as you realize you need to cancel, as once it is shipped, we cannot cancel it for you. Contact Customer Service.
For further information and feedback, write to us via WhatsApp